DEI Policy

Diversity, Equity and Inclusion (DEI) Policy

Broadgate Farm Cottages
Self-Catering Accommodation

1. Purpose

At Broadgate Farm Cottages, we are committed to providing a welcoming, inclusive, fair and respectful environment for all guests, employees, contractors, suppliers and partners.
We believe that diversity enriches our business, strengthens our community and enhances the experience of everyone who stays with us or works with us. We are equally committed to fair and responsible employment practices and to respecting the dignity, wellbeing and rights of the people involved in our business and supply chain.
This policy sets out our commitment to diversity, equity and inclusion, fair pay, ethical employment and the prevention of modern slavery and exploitation.
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2. Scope

This policy applies to:
• All guests, visitors and customers.
• All employees, contractors and agents.
• Suppliers and service providers.
• Partners and third parties representing Broadgate Farm Cottages.
We also seek, wherever reasonably practicable, to work with businesses whose employment and ethical standards are consistent with our own values.
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3. Legal Framework

We operate in accordance with relevant UK legislation and recognised good practice, including the Equality Act 2010, which protects individuals from discrimination based on the following protected characteristics:
• Age.
• Disability.
• Gender reassignment.
• Marriage and civil partnership.
• Pregnancy and maternity.
• Race, including colour, nationality and ethnic or national origins.
• Religion or belief.
• Sex.
• Sexual orientation.
We also recognise our responsibilities and the principles contained within the Modern Slavery Act 2015 and comply with legislation governing the National Minimum Wage and National Living Wage.
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4. Our Commitments

a. Diversity
We recognise, respect and value people’s differences. We aim to:
• Welcome guests and employees from all backgrounds and identities.
• Promote diversity through inclusive recruitment, marketing and communication.
• Treat everyone as an individual and avoid assumptions based on background, identity, age, disability or personal circumstances.
• Build relationships with suppliers and partners who share our commitment to equality, fair treatment and responsible business practices.
b. Equity
We strive to create a fair and accessible environment where everyone has the opportunity to participate and succeed. We will:
• Ensure fair, transparent and consistent business and employment practices.
• Make reasonable adjustments to improve accessibility for guests and employees with disabilities.
• Consider individual needs and circumstances when appropriate.
• Identify and remove barriers to inclusion wherever reasonably possible.
• Ensure that opportunities for employment, development and progression are based on relevant skills, ability and experience.
c. Inclusion
We are committed to creating an atmosphere in which everyone feels respected, safe and valued. We will:
• Encourage open and respectful communication.
• Promote a working environment where people feel able to raise concerns.
• Take appropriate action in response to discrimination, harassment, bullying or exclusion.
• Seek feedback from guests and employees to continually improve inclusivity within our accommodation, working practices and services.
• Respect different needs, cultures, beliefs, identities and ways of communicating.
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5. Fair Pay and Responsible Employment

Broadgate Farm Cottages believes that people should be treated fairly and rewarded appropriately for the work they undertake.
We will:
• Comply with all statutory National Minimum Wage and National Living Wage requirements.
• Review pay regularly and seek to provide fair and responsible rates of pay.
• Ensure employees receive clear information about their pay, hours and employment arrangements.
• Ensure that wages are paid directly and transparently, with deductions made only where lawful and appropriate.
• Never charge recruitment fees to employees or require employees to make payments in order to secure work.
• Respect employees’ rights to rest periods, holidays and other statutory employment entitlements.
• Seek to provide working arrangements that recognise the importance of employee wellbeing and work-life balance.
• Treat employees fairly regardless of whether they work full-time, part-time, seasonally or on a flexible basis.
Where contractors or labour providers are used, we expect them to comply with relevant employment legislation and to treat their workers fairly.
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6. Modern Slavery and Human Trafficking

Broadgate Farm Cottages has a zero-tolerance approach to modern slavery, human trafficking, forced labour, servitude and exploitation.
We recognise that modern slavery can occur both directly and within supply chains. We are committed to conducting our business ethically and taking proportionate steps to reduce the risk of exploitation associated with the goods and services we purchase.
We will:
• Never knowingly use or support forced, compulsory or trafficked labour.
• Ensure that employment with Broadgate Farm Cottages is freely chosen.
• Remain alert to signs of exploitation or coercion affecting employees, contractors or other workers.
• Consider ethical employment practices when selecting suppliers and contractors, particularly where there may be a greater risk of labour exploitation.
• Expect suppliers and contractors to comply with applicable employment and modern slavery legislation.
• Raise concerns with suppliers where we become aware of practices that may conflict with these principles.
• Review supplier relationships where serious ethical or employment concerns cannot be satisfactorily addressed.
• Encourage employees to raise any concerns about suspected exploitation or unethical employment practices without fear of unfair treatment.
Any concerns relating to suspected modern slavery or human trafficking will be taken seriously and, where appropriate, reported to the relevant authorities.
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7. Responsible Purchasing and Supply Chain

Our commitment to inclusion and ethical business extends to our purchasing decisions.
Where reasonably practicable, we aim to:
• Purchase from reputable suppliers who demonstrate responsible employment and business practices.
• Support local and independent businesses where appropriate.
• Consider environmental, social and ethical factors alongside quality, service and value.
• Avoid suppliers where we have credible evidence of serious labour exploitation, discrimination or unethical employment practices.
• Maintain proportionate awareness of potential risks within our supply chain.
We recognise that, as a small business, our influence over individual suppliers varies, but we will use the influence available to us to encourage responsible practices.
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8. Responsibilities

Management: Responsible for implementing, communicating and reviewing this policy, maintaining appropriate employment practices and ensuring that concerns are taken seriously and acted upon.
Employees and Contractors: Expected to treat guests, colleagues, suppliers and partners with dignity and respect and to report discrimination, harassment, exploitation or other conduct that may breach this policy.
Suppliers and Partners: Expected to conduct their activities lawfully and responsibly, including complying with relevant equality, employment, wage and modern slavery legislation.
Guests: Expected to behave respectfully towards other guests, employees, contractors and the property at all times.
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9. Accessibility

We are committed to providing accessible accommodation, facilities, information and service wherever reasonably practicable.
We recognise that accessibility needs vary from person to person. Guests are encouraged to discuss their requirements with us before booking so that we can provide relevant information, answer questions and make appropriate arrangements wherever possible.
We will continue to review the accessibility of our accommodation and guest experience and seek opportunities for improvement.
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10. Reporting and Feedback

If you experience, witness or become aware of behaviour or working practices that may breach this policy, including discrimination, harassment, unfair treatment or suspected exploitation, please contact:
Elaine Robinson
Director
elaine@broadgatefarmcottages.co.uk
All concerns will be treated seriously, handled sensitively and considered promptly. Appropriate action will be taken where necessary.
No employee will be treated unfairly for raising a genuine concern in good faith.
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11. Review and Continuous Improvement

This policy will be reviewed annually, or sooner where required by changes in legislation, guidance or our business operations.
We recognise that diversity, inclusion and responsible employment are areas in which good practice continues to develop. We will therefore continue to review our approach, listen to employees and guests, and make practical improvements where appropriate.
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Approved by: Elaine Robinson
Position: Director
Last reviewed: 22 June 2026

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