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DEI Policy

Diversity, Equity and Inclusion (DEI) Policy

Broadgate Farm Cottages
Self-Catering Accommodation

1. Purpose

At Broadgate Farm Cottages we are committed to providing a welcoming, inclusive and respectful environment for all guests, employees, contractors and partners.
We believe that diversity enriches our business, strengthens our community, and enhances the experience for everyone who stays with us or works with us.
This policy sets out our commitment to upholding diversity, equity and inclusion in compliance with the Equality Act 2010 and best practice across the UK hospitality sector.

2. Scope

This policy applies to:
• All guests, visitors and customers
• All employees, contractors, agents and suppliers
• Any partners or third parties representing Broadgate Farm Cottages

3. Legal Framework

We operate in accordance with the Equality Act 2010, which protects individuals from discrimination based on the following protected characteristics:
• Age
• Disability
• Gender reassignment
• Marriage and civil partnership
• Pregnancy and maternity
• Race (including colour, nationality and ethnic or national origins)
• Religion or belief
• Sex
• Sexual orientation

4. Our Commitments

a. Diversity
We recognise, respect and value people’s differences. We aim to:
• Welcome guests and employees from all backgrounds and identities.
• Promote diversity through inclusive recruitment, marketing and communication.
• Build relationships with suppliers and partners who share our commitment to equality and inclusion.
b. Equity
We strive to create a fair and accessible environment where everyone has equal opportunity to participate and succeed. We will:
• Ensure fair, transparent and consistent business practices.
• Make reasonable adjustments to improve accessibility for guests and staff with disabilities.
• Address and remove barriers to inclusion wherever possible.
c. Inclusion
We are committed to creating an atmosphere in which everyone feels respected, safe and valued. We will:
• Encourage open and respectful communication.
• Take immediate and appropriate action in response to discrimination, harassment or exclusion.
• Seek feedback from guests and staff to continually improve inclusivity within our accommodation and services.

5. Responsibilities

• Management: Responsible for implementing, communicating and reviewing this policy, and ensuring compliance with the Equality Act 2010.
• Employees and Contractors: Must treat all guests, colleagues and partners with dignity and respect, and report any breaches of this policy.
• Guests: Are expected to behave respectfully towards other guests, staff and the property at all times.

6. Accessibility

We are committed to providing accessible facilities and information wherever reasonably practicable.
Guests are encouraged to inform us of any accessibility requirements at the time of booking so we can make appropriate arrangements.